Version: April 2025

 

Hi there!
On this page, we explain in simple language what personal data we collect on Lupestri.com, why we collect it, and what your rights are.

 

1. Who are we?

This website is managed by:
Paula Pérez de Arce
Graafschap Hornelaan 40
6021XM Budel, The Netherlands
hello@lupestri.com

 

2. What data do we collect?

When you contact us or place an order, we may ask for:

• Your name

• Your email address

• Your postal address

• Your phone number

• Your company name and VAT number (if applicable)

We also use cookies to understand how visitors use the website (for example, via Google Analytics).

 

3. How do we collect your data?

We collect your data through:

• The contact form on our website

• The newsletter subscription form

• Orders placed via Shopify or email

• Cookies (small files that track how you browse)

 

4. Why do we use your data?

We use your personal data to:

• Reply to your messages

• Process and ship your orders

• Send you our newsletter (only if you subscribed)

• Understand how people use our website

 

5. Who do we share your data with?

We sometimes work with other companies to help us run our services. We only share your data with:

• Google Analytics & Search Console (to understand website usage)

• Shopify (to manage and process your orders)

• PostNL, Bpost and other shipping companies (to deliver your orders to your address)

We never sell your data or share it unnecessarily.

 

6. How long do we keep your data?

We keep your data as long as needed, or until you ask us to delete it.
Want your data removed? Just send us an email at hello@lupestri.com

 

7. What are your rights?

You have the right to:
✅ View your data
✅ Change or delete your data
✅ Withdraw your consent
✅ File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

 

8. Who is this website for?

Our website is intended for the general public.
We do not collect data from children under 16 without permission from a parent or guardian.

 

Any questions?

Feel free to send us an email at hello@lupestri.com – we’re happy to help!